Responsible Gambling at Powbet Casino

At Powbet we take responsible gambling seriously. Player safety and controlled play are central to how we operate. We provide clear tools, flexible account controls and access to support so you can enjoy gaming while managing risk. If at any time you feel play is affecting your life, we encourage you to use the tools below or contact our team for help.

Player protection principles

We aim to protect players by promoting informed, responsible play. That means transparent rules, easy access to account controls, prompt handling of verification and a practical approach to limits and exclusions. We will support reasonable requests to reduce access, pause activity or close accounts where needed.

Activity-control tools

You can manage your account activity directly from your profile. Available controls include deposit limits, loss limits, session timers, temporary time-outs and self-exclusion. These tools are immediate and apply to all products on your account once activated.

How to set limits

Visit Account Settings to set daily, weekly or monthly deposit and loss limits. Limits can be lowered instantly; increases may require a waiting period. If you need help setting or changing limits, contact support at [email protected].

Deposit and loss limits

Deposit limits help you control how much you place into your account over a chosen period. Loss limits allow you to cap net losses over days or weeks. Both limit types are designed to be flexible and user controlled. We recommend selecting conservative limits that reflect your personal budget.

Time limits and account breaks

Session timers and reality checks are available to remind you of time spent playing. Temporary time-outs give you a short break from your account, while longer breaks can be set if you need extended time away. During a break you will be unable to log in or place bets.

Self-exclusion

If you decide you need a longer-term stop, you can request self-exclusion. Self-exclusion blocks access to your account for the chosen period and limits our ability to contact you for marketing. After the exclusion period ends, reactivation requires verification and a deliberate request from you.

Recognizing problematic behaviour

- Spending more than intended or chasing losses

- Neglecting work, family or bills because of play

- Borrowing money to fund play or hiding activity from others

If you notice any of these signs, consider activating limits, taking a break or seeking outside help.

Tips for maintaining control

- Set and stick to a budget before you play

- Use deposit and loss limits to keep play predictable

- Take regular breaks and use reality checks to monitor time

- Only play with money you can afford to lose

Professional help and support organisations

If you need further support, reach out to local or national services such as Gamblers Anonymous and BeGambleAware, or provincial problem-gambling resources in Canada. If you would like assistance from our team, contact [email protected] and we will help you access tools and referrals.